Returns & Exchanges

At Naturali, we want you to love your clean beauty rituals. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or email our care team with your order number to request a return authorization.

• 2.
  Prepare Your Package

  Securely pack the unused products in their original packaging, ensuring all safety seals remain intact to qualify for a refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will issue a full refund to your original payment method within 5-7 business days.